Using remote access, the scammers would then transfer funds from the victim's bank accounts or make fraudulent charges to the bank cards. "Under the pretext of resolving the issue, the scammers would instruct victims to log into their Internet banking account and provide their credit or debit card details, as well as one-time password," the authorities said. In both methods, scammers told victims to download a remote access application, such as TeamViewer, UltraViewer or AnyDesk, which gave the scammers control of the victims' devices. To make their claims seem legitimate, the fraudsters sent fake verification emails from spoofed accounts such as " to the victims. In some instances, the scammers claimed there were fraudulent transactions made from the victim's bank account and that government officers were investigating the issue. The scammers would tell the victims that their Wi-Fi network has been compromised by hackers and were calling to assist with the issue. The second method saw victims receive unsolicited calls from scammers who claimed to be working for Internet service providers such as Singtel.
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